cio javier polit
P&G CIO Javier Polit On Why Systems Of Intelligence Matter More Now Than Ever For IT
Having metrics for IT also means you can look at how your partners and systems are performing, as well as improving internal work geared around bots and Robotic Process Automation (RPA). RPA and bots are techniques that must have guidance from data to ensure they work correctly. Advanced automation is reliant on a quality data feedback loop. Systems of intelligence can provide this. "Especially with RPA, you need to have that type of information and insight to make sure you're focusing on the right internal behaviors, metrics and capabilities," Polit said.